Privacy Policy

Last update: 16/12/22
This policy describes how VGOLF EUROPE collects, processes, uses and shares personal information and personal data about users of the VGOLF EUROPE website –
In this policy, personal data means information about an identifiable individual.
The contact details of the data controller under this policy are as follows :

2 rue de Bâle
68180 Horbourg-Wihr
Colmar Alsace Grand Est France
To the Privacy Officer:

Basis for data processing

In order to enable you to use the website and the services offered through the website, we need to collect and process personal data about you. The processing is primarily based on the following principles:
We need to process certain personal data in order to be able to provide services to you and to enable you to use the website.
We may process certain personal data because you have specifically consented to the processing. You can always withdraw your consent and we will then cease processing your personal data based on your consent.
We process certain personal data where it is necessary to meet our legitimate interests, those of our users or partners, where the processing does not infringe your fundamental rights.

The data we collect

Information that comes from you

We collect information that you provide to us (e.g. by filling in a form) through the website interface or any other process. This information may include :

  • Your first and last name or any information you consent to give us
  • Your email address
  • Content you retrieve from the website

Automatically collected data

We collect certain information automatically during your use of the website. This information is recorded each time you interact with the website. The data collected includes certain information specific to your mobile device and data about your interaction with the website, including :

  • The operating system and identification number of your computer or mobile phone
  • The make and model of your computer or mobile phone
  • The language of your computer or mobile phone setting
  • The IP address from which your device connected
  • The country, state, city and postcode where your device is located
  • Screens viewed, actions taken, number of times connected to the website, date of connections to the website

Data from analytics tools

When you access the website, we collect certain data from analytical tools such as Google Analytics. This data may include, for example, gender, age, interests. This data is not associated with you personally and is provided to us in aggregate form.


We communicate regularly on the latest news about our company and our sector of activity by means of a newsletter. If you receive this newsletter, it is because you have explicitly given us your permission to receive it. You can opt out of receiving information from us at any time by clicking on the link at the bottom of the e-mails or by sending us an e-mail to this address :

Business communication

We may send you marketing information from time to time if you have given us permission to do so. You can opt out of receiving commercial communications from us at any time by clicking on the link at the bottom of the e-mails or by sending us an e-mail to this address : We inform you that these commercial communications are targeted according to the information we have in our possession. If you feel that the offers communicated to you do not correspond to your expectations, you can inform us by e-mail at this address :

Location data

When your device’s geolocation feature is enabled and you have authorized the website to access it, we collect data about your precise geographic location. You can use the website even if you have not allowed the website to access the geolocation features of your mobile device, but some features are disabled. By allowing the website to access the geolocation features of your mobile device, you consent to our collection and use of your location data as set out in this policy.
Your location data is recorded whenever you interact with the website. This data may allow us to infer other data about you, for example, the points of interest you have visited and the routes you have completed.

Data from social networks

We collect information from social networking sites or applications (Facebook, LinkedIn, Twitter, YouTube, Google+, etc.) when you interact with profiles we hold on these social networking sites or applications. These sites or applications are also governed by their own policies relating to your personal data which may be different from ours and may be applicable.

How are your data used?

We use personal data collected through the website for the purposes described below. Some uses involve data that you specifically consent to, while other uses are necessary to provide you with services or are based on our legitimate interests.

Communicating with you

We use the personal data you have provided to us (e.g. your name and email address) to communicate with you about your use of the website, but only if you have provided us with this data and if you agree to receive communications from us. We will comply with all applicable regulations regarding unsolicited email. If you no longer wish to receive electronic communications from us, you may notify us at any time by writing to us at the following address If you have agreed to receive push notifications from the website, we use certain personal data to determine when we send you a push notification and the content of that notification. For example, you may receive a notification based on the content you have viewed and/or your geographic location and/or your website viewing habits. You can withdraw your consent to this processing of your personal data by deactivating push notifications for the website.

Customisation of our services and website

We use the data collected automatically when you connect to the website for statistical purposes and/or to offer you more personalised content. We also use this data to provide you with content that matches your interests, based on what you have viewed through the website (such as pages, articles, products or other content provided by the website). If you have given your consent for the website to access the geographical location of your device, we use data about your geographical location to provide you with content that matches that location. We also use location data to provide you with content that matches your interests based on your website usage patterns.

Provide information to our partners

We use the data collected through the website, in an aggregated form that does not associate any data with a specific person or mobile device, to provide information to our business partners. We share website usage statistics with our partners that are segmented using certain personal characteristics, without associating those characteristics with any particular individual.

Website maintenance

We use data collected through the website and data from analytical tools to monitor the use of the website by users generally, to prevent misuse of the website, to identify problems or bugs in the website and to determine which features to improve.

To meet our legitimate interests

We process personal data collected through the website to meet our legitimate interests, in particular to improve the services we offer and to provide our users with content that matches what they are looking for. As the website is offered free of charge to users, we rely on our legitimate interest in providing added value to our business partners by processing the data collected through the website, including certain personal data, to enable them to advertise and improve the marketing of their products and services.
We take the privacy of our users seriously, which is why the processing of personal data based on our legitimate interests never involves targeted surveillance or the disclosure to third parties of specific personal data about an identifiable individual.

How is your data stored?

We retain the personal data collected until you request that we destroy it or until our business no longer requires it. We do not, however, make any commitment to retain personal data collected for any specific period of time.
In accordance with the law, any personal data collected for the sole purpose of marketing or promotional use will never be retained for more than 3 years after you have provided your consent. This 3 year period is automatically renewed each time you show interest in our website or our commercial offers.
The personal data collected is stored electronically on our servers located in Strasbourg, France. These servers are operated by our service providers who have given us a written commitment to treat your personal data confidentially. You will find the name and address of our service provider in our legal notice.
Personal data collected about persons located outside of France is transferred to France.

How your personal data is protected

Your personal data is hosted by our service providers, who are committed to using industry-standard security measures to maintain data integrity and confidentiality.
Our employees and suppliers are made aware of the confidential nature of the personal data that is collected through the website and are made aware of appropriate security measures to prevent unauthorised access to personal data.

To whom is your data disclosed?

We only share your personal data in the ways described in this policy and where we have your consent. Your personal data may be shared with the categories of people described below for the purposes that are mentioned.


The personal data collected is only accessible to our officers and employees who need to access it for the purposes set out in this policy.

Service providers

We share certain personal data with service providers who enable us to provide our services more efficiently. These service providers provide us with a written commitment that they will maintain the confidentiality of the data and will not use it for any purpose other than to provide services to us.


We share personal data, in an aggregated form that does not identify the individuals concerned, with business partners for advertising and marketing purposes. This data includes statistics about our users, their website usage patterns, selected moods, route and point of interest traffic, comments about routes and points of interest.
Where you have given your consent, we may share personal data about you with our business partners in order to offer you products and services directly, based on your use of the website, the routes you have chosen, the mood you have selected on the website or the points of interest you have visited or are about to visit.

Legal obligations

We may also disclose personal data collected to third parties if expressly permitted or required to do so by law, or if we are required to do so by a competent authority. We may disclose personal data in connection with legal proceedings if necessary to protect our rights or those of our users.

Transfer of business

In the event that the sale or restructuring of all or part of our business is contemplated, we may pass on the personal data collected to the persons or organisations involved before and after the transaction, whether or not the transaction goes ahead. In such a case, these persons or organisations undertake to keep the personal data collected confidential and to use it solely for the purpose of assessing the feasibility or advisability of the transaction and in accordance with this policy.

Content sharing

The website includes features that allow you to share certain content through social networking platforms. If you share content that includes personal data, this information becomes publicly available depending on the settings you have selected for sharing.

What are your rights regarding your personal data

Accessing your data ?

You may have access to certain personal data that you have provided to us personally by accessing your account through the website.
To access the personal data we hold about you or to have certain personal data we hold about you amended if it is inaccurate, you may make a request in writing to us at the following address : or to the address of the data controller set out at the beginning of this policy.
We will respond to your request promptly (within 30 days of receipt), giving you access to your personal data on file. Where required by law, we will provide you with your data in a machine-readable format.

Withdrawal of consent

If you wish to withdraw your consent to the processing of your personal data beyond what is permitted by the website or your mobile device, please notify us by writing to It is not possible to prevent the processing of your personal data and continue using the website. The only way to stop the processing of your personal data is to stop using the website.


In certain circumstances, you have the right to object to the processing of your personal data by us for legitimate interests. Your rights in this respect depend, among other things, on where you live. To object to the processing of your data, you can write to us at


You may request the deletion of the personal data we hold about you. To make such a request, please write to us at We will respond to your request as soon as possible (within 30 days of receipt).
If you continue to use the website, we will collect certain data about you.


You have the right to lodge a complaint about the processing of your personal data with an authority responsible for the website of the privacy law. This authority varies according to your country of residence.


We reserve the right to verify the identity of individuals seeking access to their personal data. Any information collected for this purpose will not be used for any other purpose.

Policy change

We may amend this policy from time to time to reflect changes in our personal data management practices. In the event that a change is made, the new policy will be available through the website and on our website at
We will notify you of any material changes to our privacy policy by email within a reasonable time of the new policy coming into effect. Any such notice will be sent to the email address you have provided to us.

Additional information

For any additional information regarding the processing of your personal data, you can contact us at the address indicated at the beginning of this policy.